Refund policy
Return & Refund Policy
At Maison d’Aveline, we hope you love the pieces you bring into your home. If something isn’t quite right, we’re here to help.
Returns
Returns are accepted within 30 days of delivery for unused items in their original condition.
To initiate a return, please contact us at:
Customers are responsible for return shipping costs unless the item arrives damaged or defective.
Refunds
Once your return is received and inspected, a refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear depending on your bank.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.
We will gladly arrange a replacement or refund.